MembershipCities & Classes Wheely For Business

How can we help?

Country

United Kingdom

Search FAQ

Partnership

Uploading and keeping your documents up to date Becoming a Wheely Chauffeur Wheely Luxury Chauffeur Skills Training Required Documents for Chauffeurs, Partners and Vehicles Substitute you work Acquiring a New Vehicle Transferring to a new partner Wheely is making changes to its business model

Amenities and Vehicle Features

Dashcam Acqua Di Parma Scent Diffuser Wheely Pin & Pocket Square Wheely Nameboard Policy Water in the Vehicle Setting Ambient Lighting

Service standards

Pet Transportation Lost Property Communication Guide Chauffeur for a Day Chauffeur Dress Code Vehicle Standards Airport Journeys Privacy Phone Etiquette during an Active Journey Number of Passengers in Vehicles Lateness During the Journey Train Stations News Centre

Performance Metrics

Wheely Reliability Metrics Quality Process

Mandatory Child Seat for V-Class

Visit Us

Visiting the Wheely London Academy

Contact us

Send Us Your Feedback

Reservations and Wheely Chauffeur App

Where is the best place to meet a customer?Contacting the Passenger Downloading the Wheely Chauffeur App Journey Statuses Reservation Information Pre-booked journey cancellation (release) policy Pre-Booked Journeys Parking Charges Driving Hours Multiple Stops Contacting the Customer Service Team Tariffs Concierge Tariff Airport Queue Zone Extra Stop

Wheely Chauffeur App Issues

Minimum Requirements For Android and iOS Devices Frozen Application Updating the Chauffeur App Difficulty accepting journeys due to status

Issues during the journey

Cleaning and Damage Actions to Take if a Journey is Terminated Accidents No-Show Luggage Assistance Receiving the Sign-Up Incentive Penalty Charge Notices

Rating, Acceptance and Diamonds

Diamonds Star Rating Acceptance Rate Late pickup penalty for Airport Meet & Greet journeys

Earnings

Statements of Earnings and VAT Long pick-ups The Chauffeur for a Day pricing Wheely Incentives Earnings How could I earn more with the Flat Rate Scheme?What is VAT and why do I see it in the journey breakdown?Why is VAT added to the chauffeur rate?Hourly Guarantee Incentives Verification of journey with GPS issues The Wheely Referral Incentive

Joining Wheely

Vehicle photos during sign-up Vehicle Requirements Licensing Options Royal Borough of Windsor and Maidenhead

Exquisite chauffeured journeys. Available for iOS and Android.

Newsroom Open Roles Work at Wheely Become a chauffeur Contact Info Help & Faq

Privacy Policy Legal Terms Cookies

Facebook Instagram X

Language (English)

© 2026 Wheely

London Paris Dubai

Wheely Ltd. Registered in England & Wales with company number 11473477. Registered office: The Monastery Barn, Syon Park, London Road, Brentford, TW8 8JF, United Kingdom.