Standard Phrases

Greeting the Passenger

“Good Morning / Good Afternoon / Good Evening (passenger name)."

Three Questions

  1. "Do you have a preferred route to (DESTINATION)?"

  2. "Are you comfortable with the temperature in the vehicle or would you like me to adjust it?"

  3. “Would you like to listen to the radio or connect your device?"


"May I assist you with anything else?" and "Thank you, have a good day/evening".