What are diamonds?

“Diamonds” are a virtual currency on the Wheely platform, which can be exchanged for pre-booked journeys.

How can I earn diamonds?

Diamonds can be earned through completing ASAP journeys during specific time periods during the day, completing quality checks, and through any ongoing diamond incentives.

Where can I find out more about the Diamond Booster Incentive?

You can find more information about the Diamond Booster Incentive HERE.

When will diamonds be added to my account?

Diamonds earned by completing ASAP journeys (you will see the amount within the app) will be added automatically once you’ve completed the journey.

Diamonds earned through incentives are typically added the following business day (i.e. diamonds earned Fri-Sun are added on Monday). Please refer to the diamond incentive description for further information. .

How do diamond earnings get calculated under the Diamond Booster Incentive?

The diamonds will be calculated based on the hour in which you accepted an ASAP journey.

Are all journeys eligible under this incentive?

No, only ASAP journeys are eligible.

When does this scheme start and when does it finish?

The incentive scheme will begin on Thursday 8 October 2020 and will run indefinitely until terminated or replaced.

Does this scheme run in conjunction with any others?

No, this scheme replaces all other diamond incentive schemes.

Rating, Acceptance and Diamonds