FAQ & Help
Precautions against the spread of COVID-19
Can I still book a Wheely home from the airport if I arrive from a high-risk area?
Will Wheely accept my booking if I need to travel to or from the hospital?
What if I notice that a chauffeur is looking unwell?
How do chauffeurs sanitise their cars?
My chauffeur did not provide some of these sanitary supplies. What should I do?
Will the outbreak of COVID-19 change my Wheely experience?
Will you provide additional sanitary items?
Will your chauffeurs be wearing face coverings?
I have scheduled a reservation before the service got suspended what will happen?