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Pays

Royaume-Uni

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Partnership

Wheely Luxury Chauffeur Skills Training Uploading and keeping your documents up to date Becoming a Wheely Chauffeur Required Documents for Chauffeurs, Partners and Vehicles Substitute you work Acquiring a New Vehicle Transferring to a new partner Wheely is making changes to its business model

Amenities and Vehicle Features

Water in the Vehicle Dashcam Acqua Di Parma Scent Diffuser Wheely Pin & Pocket Square Wheely Nameboard Policy Setting Ambient Lighting

Service standards

Vehicle Standards Smooth braking score in chauffeur app Chauffeur Dress Code Airport Journeys Pet Transportation Lost Property Communication Guide Chauffeur for a Day Privacy Phone Etiquette during an Active Journey Number of Passengers in Vehicles Lateness Train Stations News Centre

Performance Metrics

Wheely Reliability Metrics Quality Process

Mandatory Child Seat for V-Class

Visit Us

Visiting the Wheely London Academy

Contact us

Send Us Your Feedback

Reservations and Wheely Chauffeur App

Pre-booked journey cancellation (release) policy Parking Charges Contacting the Customer Service Team Where is the best place to meet a customer?Journey Statuses Tariffs Contacting the Passenger Downloading the Wheely Chauffeur App Reservation Information Pre-Booked Journeys Driving Hours Multiple Stops Concierge Tariff Airport Queue Zone

Wheely Chauffeur App Issues

Minimum Requirements For Android and iOS Devices Frozen Application Updating the Chauffeur App Difficulty accepting journeys due to status

Issues during the journey

Cleaning and Damage Penalty Charge Notices Actions to Take if a Journey is Terminated Receiving the Sign-Up Incentive No-Show Accidents Luggage Assistance

Rating, Acceptance and Diamonds

Diamonds Acceptance Rate Star Rating Late pickup penalty for Airport Meet & Greet journeys

Earnings

The Wheely Referral Incentive Chauffeur Rate Boost The Chauffeur for a Day pricing Hourly Guarantee Incentives Unlock Prebook Priority & Destination Visibility Statements of Earnings and VAT What is VAT and why do I see it in the journey breakdown?Long pick-ups Wheely Incentives Earnings How could I earn more with the Flat Rate Scheme?Why is VAT added to the chauffeur rate?Verification of journey with GPS issues

Joining Wheely

Vehicle Requirements Vehicle photos during sign-up Licensing Options Royal Borough of Windsor and Maidenhead

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