What is my rating and how is it calculated?

On every journey, passengers will be prompted to provide you with a rating from 1 to 5. Your rating is an average of the last 100 ratings that you have received from passengers. Your rating can be seen on your profile screen in the Wheely Chauffeur app.

I’ve just started with Wheely, how is my rating calculated?

When you first start working with Wheely, you are automatically given 100 5-star ratings.

What happens if my rating drops below 4.80?

Your account will be automatically waitlisted. Our quality control team will contact you regarding this.