Assistant in
London

Wheely Assistant allows you to request a chauffeur to take care of errands such as buying groceries, picking up prescriptions, collecting restaurant orders, or even just fetching a laptop from the office. Simply select the Assistant tariff and leave your instructions in the «Add a comment» box.

Assistant
A Wheely chauffeur will bring whatever you and your loved ones need
Inside city boundary
Outside city boundary
Please see the city page for our official city boundaries.
Payment for purchases
Your chauffeur will take care of any purchases required up to a maximum £300. The final amount will be added to your fare together with a commission of 3% for the service. Please note that Wheely Assistant is not able to make purchases on behalf of business accounts. Find out more
Main tariff
Minimum fare
£12
Pickup fare
£6
Duration
£0.50/min
Distance
£1.60/mi
Cancellation fees
Cancelling the request within 5 minutes after your chauffeur has been assigned
Free
Cancelling the request more than 5 minutes after your chauffeur has been assigned
£6
Cancelling the request after your chauffeur has arrived at the pick-up location
£6 + £0.50/min
Waiting time and parking
Every errand includes 5 minutes of complimentary waiting time, after which you will be charged the standard rate of your tariff. Any parking fees or road tolls incurred will be added to the total amount of the order.
New Central London Congestion Charge
An additional £1.50 will now be added to journeys starting, ending or passing through the London Congestion Charge Zone. This goes directly to your chauffeur to help cover the new cost of driving through the capital.
Airport transfer
Fixed fares for non-stop rides in or out of the eligible postcodes or areas of London. If your trip includes any stops, its cost will be calculated as per the standard tariff.
Gatwick — Central London (WC, EC postcodes)
£100
Gatwick — East London (E postcodes)
£100
Gatwick — North London (N postcodes)
£110
Gatwick — North West London (NW postcodes)
£110
Gatwick — South East London (SE postcodes)
£90
Gatwick — South West London (SW postcodes)
£90
Gatwick — West London (W postcodes)
£100
Heathrow — Central London (WC, EC postcodes)
£65
Heathrow — East London (E postcodes)
£85
Heathrow — North London (N postcodes)
£75
Heathrow — North West London (NW postcodes)
£65
Heathrow — South East London (SE postcodes)
£80
Heathrow — West London (W postcodes)
£55
Heathrow — South West London (SW postcodes)
£55
Airport transfers
When booking in advance, please enter your flight number and departure date - your chauffeur will meet you on time. The flight will be tracked automatically, and you will have 1h of complimentary waiting time after the flight lands. Parking fees will be added to the final fare.
Payment for purchases
Your chauffeur will take care of any purchases required up to a maximum £300. The final amount will be added to your fare together with a commission of 3% for the service. Please note that Wheely Assistant is not able to make purchases on behalf of business accounts. Find out more
Main tariff
Minimum fare
£12 + £1.60/mi*
Pickup fare
£6
Duration
£0.50/min
Distance
£1.60/mi
Cancellation fees
Cancelling the request within 5 minutes after your chauffeur has been assigned
Free
Cancelling the request more than 5 minutes after your chauffeur has been assigned
£6
Cancelling the request after your chauffeur has arrived at the pick-up location
£6 + £0.50/min
* Straight line distance from the city boundary to the pick-up address. The minimum fare is rounded down to nearest £5.
Waiting time and parking
Every errand includes 5 minutes of complimentary waiting time, after which you will be charged the standard rate of your tariff. Any parking fees or road tolls incurred will be added to the total amount of the order.
Airport transfer
If the pickup or drop-off address is located outside the London Postal Area (Postcodes E, N, W, WC, EC, NW, SE, SW), the transfer fare is calculated using the out-of-city tariff. The final fare depends on the distance and the duration of the journey.
Minimum fare for a transfer outside city boundaries
Gatwick
£40
Heathrow
£40
Stansted
£40
Luton
£40
London City Airport
£12
Airport transfers
When booking in advance, please enter your flight number and departure date - your chauffeur will meet you on time. The flight will be tracked automatically, and you will have 1h of complimentary waiting time after the flight lands. Parking fees will be added to the final fare.