Terms & Conditions

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This Terms of Use document (or “TOU”) is a contract between you and Wheely Group. This TOU applies to the Wheely mobile application, the software in it including any patches or updates (we’ll refer to them together as the “Software”) and any services provided by Wheely (“Services”).

You confirm your agreement to this TOU by accepting it as part of the installation process of the Software or using the Software. If you don’t agree to this TOU, please don’t install the Software.

About Us

We are Wheely group, represented by Wheely Technologies Ltd., 4-5 Bonhill Street, London EC2A 4BX, United Kingdom. Our contact details are support@wheely.com.

Using the Software

We give you the personal, non-exclusive, non-transferable right (known as a ’licence’) to download and use the Software on iOS, Android or Windows devices and to request taxi services via it.

Intellectual Property

The Software contains proprietary information and material that is protected by copyright and other laws including but not limited to intellectual property. You agree that we own the Software and own or license all of this proprietary information and material.

Privacy Policy

You confirm that you have read and agreed with the Wheely privacy policy.

What You Must Not Do

You must not do or attempt to do (either yourself or via someone else) any of the following: (i) except as authorised by us in this TOU (or as permitted by law) to copy, rent, sub-license, loan, modify, adapt, merge, translate, reverse engineer, decompile, disassemble the Software or create adaptations or derivative works based on the Software; or (ii) to hack, distribute, harm, or misuse the Software.

Warranties and Limitation of Liability Regarding the Software

We warrant that: (i) we have the right to enter this TOU and to grant you the licence to use the Software set out in section 3; (ii) we will use reasonable skill and care to give you access to the Software; and (iii) we will use reasonable endeavours to comply with applicable laws in the performance of our obligations under this TOU.

Please also note that: (i) we provide the Software and Services on an ’as is’ basis. This means that we make no warranties about their the feature or quality; (ii) we make no warranties that the Software or Services are of satisfactory quality or fit for purpose; and (iii) we make no warranties regarding the Software’s operation or that it will be error free.


If you breach a term of this TOU, then we may cancel or suspend your access to the Software.


This TOU governs our relationship with you. It does not create any rights for any other person, unless otherwise expressly stated in this Agreement.

You and we agree that your use of the Software, and this TOU, shall be governed by and interpreted according to the laws of England and Wales and that any dispute regarding this TOU shall be heard exclusively by the courts of England and Wales.

We may vary this TOU as and when we consider it appropriate or necessary for legal reasons or to reflect changes in the Software or Services.

Contact us

You can contact us by email (support@wheely.com) or mail (Wheely Technologies Ltd., 4-5 Bonhill Street, London EC2A 4BX, United Kingdom).