Send Us Your Feedback

We value your feedback and want to hear what you have to say beyond your day-to-day communications with us. You can submit your feedback to us by emailing it to

We appreciate that some of your feedback might be sensitive, so to provide you with peace of mind and to assure you that your feedback is seen and listened to, we set up this email address with manager-only access. This means that only members of our management team will be able to view and respond to your feedback.

If you have specific queries about journeys, pricing or need help with something related to day-to-day matters - please continue to write to If any emails considered day-to-day matters are sent to the feedback email address, they will be forwarded to