How is the incentive calculated?
Journeys where driving to the pick-up location is longer than between the pick-up location and final destination will be compensated. For example, you drive 10 miles and 15 minutes to pick up Anna. The journey with Anna only takes 5 miles and 2 minutes. You will be compensated 5 miles and 13 minutes.
What rate will this be compensated at?
For Business, the miles and minutes are compensated at £0.5/minute and £0.8/mile. For First & XL, it is compensated at £0.74/minute and £1.20/mile.
Is there a cap on the maximum compensation?
The maximum compensation is capped at the total commission earned from the journey. Therefore, if the en-route time and distance exceed the limit, the journey will be commission-free for you.
When will I be paid out?
The compensations are paid out weekly on Monday. However, you can also check the compensated amount daily in the app in the Incentives Feed. Please keep in mind that the number in the app is updated every 24 hours and not after each completed journey.
What journeys qualify for the incentive?
All ASAP journeys.