Phone Etiquette during an Active Journey

We kindly ask all our chauffeurs to abide to the following procedures in order to maintain your focus and attention during an active journey as well as provide a luxury experience for your passenger:

  • Phone should be on vibrate when you are on your way to the passenger as well as when waiting at the pick up location. This will ensure you will be aware of any phone calls or messages from Customer Services or the passenger.

  • Phone must be on silent at all times with the passenger on board. This will ensure there will be no distractions and ensure a smooth and luxurious chauffeuring experience.

Switching the phone from Vibrate to Silent will only take a few moment of your time and will significantly enhance the level of service.