What should I do with lost property?

As a Wheely Chauffeur, you are responsible for any items left in your vehicle. After each journey, please check your vehicle for anything that has been left behind. If you find something, remain at the destination and contact the Customer Service Team who will get in touch with the passenger.

In some cases, you may be asked to return the item(s) to the Wheely Customer Service Office within 3 days (Monday to Friday between 10 am - 5 pm), as this is a TfL requirement.

Which address should I drop lost property off to?

The Monastery Barn

Syon Park, London Road

Brentford, TW8 8JF

United Kingdom