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How can we help?

Logging in

Issues logging into the customer areaHow do I log into the portal?

Managing journeys

How do I amend my booking and add requests?How do I add an employee to my corporate account?How do I keep track of active journeys?How do I cancel a journey?How do I schedule a journey on behalf of someone else?How do I book a journey?

Billing

What do I do if I have outstanding debt?How do I change or add to the email address which the invoice is sent to?How do I change my payment method?How do I keep track of my spending?How do I download a monthly itemised report of journeys?What information does an itemised invoice show?Where can I find itemised invoices?How do I see my latest invoice?

Additional features

How can I break down spending by department?How do I set spending limits?How do I assign the admin role?How do I remove an employee account?How do I edit employee profiles?How do I state the purpose of a journey?
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