To make your trip comfortable and safe, you can choose the most suitable tariff considering its capacity. Please check the luggage allowance information below. You can find a common bag sizes classification and the maximum capacity of cars operating at different classes.

The table below indicates how much of each luggage size will fit into each tariff, if you were to only have all luggage of one size.

Please note: If you have multiple bags, please see the allowance for common combinations below. If you are still unsure whether or not your luggage will fit - please contact us via the live chat or on support@wheely.com

Hand-held luggage may be taken into the passenger compartment if there is no more space in the back of the vehicle.

To ensure that your journey is comfortable and safe, it is important that suitcases and luggage bags are not carried in the passenger compartment.

Other luggage types

Strollers

Each stroller is equivalent to 1 large suitcase. Please refer to the luggage allowance above to understand your remaining allowance if you have a stroller and how many strollers you can carry with you on each tariff.

Skis / Snowboards

Skis, snowboards, surfboards, and similar items must only be transported in an XL vehicle. Items must not exceed 1,5 meters in length and must be properly encased.

Cities without XL vehicles: Skis / snowboards and other “long” items can be fit into a Business Light vehicle, usually by folding the rear seats. Maximum passenger capacity in this case is 2 people.

Wheelchairs

Business Light / Business / First / Luxe tariff: Maximum 1 folding wheelchair.

XL tariff: 2 folding wheelchairs or 1 non-folding wheelchair.
Unfortunately, we do not currently supply wheelchair-accessible vehicles (i.e. with a lift or ramp).

Musical instruments

Large musical instruments must only be transported in an XL vehicle, must not exceed 2.5 meters in length and must be properly encased. If you are unsure whether the instrument will fit into the vehicle, please contact us prior to booking and we will advise you.

Fragile items

Please, inform your chauffeur if you have any fragile items in your luggage.

Your journey