When should I mark myself as ‘Arrived’?
You should mark yourself as arrived once you have arrived at the pick-up location, and are standing waiting for the passenger by the rear left door (with an umbrella open, if it is raining/snowing).
When should I press ‘Begin journey’?
Once you have met the passenger, please select this status. This is especially important during airport journeys.
When should I mark the journey as ‘Complete’?
Once the passenger has left the vehicle, and it is clear that the journey is finished, you may press the button to complete the journey.