How should I interact with passengers?
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Please avoid physical contact with passengers unless assisting elderly or infirm passengers into, or out of the vehicle. Please do not shake hands at the start or the end of the journey
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Please keep a respectful distance from your passenger whenever possible
What should I do if I think the passenger may have COVID-19?
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Complete the journey as usual (the symptoms you are assuming the passenger has may not be COVID)
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Contact the Customer Service team and inform them
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Conduct a full sanitisation of your vehicle before completing any further journeys
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Contact 119 if you start to show symptoms