What is my rating and how is it calculated?

Every passenger will have the chance to give you a rating. The rating scale is from 1 to 5 stars, with 1 star given when the passenger had a negative experience and 5 is when the passenger had a superb experience.


Your rating is an average of the last 50 ratings that you have received from passengers.


When you first started driving with Wheely you were given an initial 35 5-star ratings.


Note: that not all passengers will rate you and therefore not every journey will affect your average rating.


You can see your current rating at main menu in the chauffeur app.



IMPORTANT: If your average rating drops below 4.80, you will be automatically suspended from the system.




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